12 Angry Men

Theme: Collective decision making, teambuilding

A reason to buy

Theme: Effective selling skills

A terminal case

Theme: Computer security

Agreeing to agree

Theme: The basic principles of effective negotiating

An inside job

Theme: Meeting internal customer needs

Between you and me

Theme: Organisational and team co-operation & conflict resolution

Body language at work- for first line

You will come across non-verbal signs and signals in every area of communication.

Body language at work- for managers

To improve communication skills it is vital you include body language - an often overlooked element...

Building the perfect team

By dramatising the team role theory of management specialist Dr Meredith Belbin, this video explains how to identify the…

Can we please have that the right way round?

Visual aids can make or break a presentation - and professional reputations. This video examines, step by step, every critical…

Can you help me?

Theme: Effective methods of retail sales

Can you spare a moment?

This video shows how the personal problems of an employee can affect their work performance - and how the situations can…

Classical change

Theme: The organisational structure is important for the success of the company. A breakthrough is needed.

Competing through customer service

This video is designed to help implement and manage high quality customer service, this programme features behind the scenes…

Cost, profit and break-even

To enable managers to control the relationship between cost, price and volume.