Human Telex Consulting

 

The next category of the widely successful Essentials series by Video Arts is already available at our company! The new group of short and funny videos aim to develop customer service skills and sales methods. Customer Service Essentials are available to our partners with Hungarian subtitles in a form of online library!

 

The 32 2 or 3 minutes long videos of the category leads the viewer to the appropriate behaviour by showing bad and good examples of customer service practices.

 

These videos can be perfectly applied in internal training processes, because the funny approach makes the contents memorable and supports longe lasting learning.

 

Main topics of the category:

First impression

The power of behaviour

Customer types

Advising a customer

Communicating effectively

Customers ont he phone

Online customers

Service for sales

After sales

When things go wrong

 

Here is one video as a foretaste:

 

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Human Telex Consulting Kft.

1015 Budapest, Toldy Ferenc utca 16/C.
Tel: +36 1 214 0204, +36 1 22576